Privacy Policy

This Privacy Policy explains how OH24, as the operator of the OffHighWay24 website, collects, uses and protects personal data of professional users in accordance with applicable data protection regulations, including the GDPR.

1. Introduction

This Privacy Policy explains how OH24, operator of the website OffHighWay24, collects, uses and protects personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data controller

The data controller is OH24, France.

For any question relating to personal data, you may contact:
Email: info@offhighway24.com

3. Personal data collected

OH24 may collect the following personal data through the Website:

  • identification and contact details (name, company name, email address, phone number)
  • login credentials and account-related information for registered customer accounts
  • information provided via the contact form
  • information provided through quotation requests

OH24 does not collect sensitive personal data (such as health data, biometric data, or political opinions).

4. Purpose of data processing

Personal data is collected and processed for the following purposes:

  • responding to contact requests and inquiries
  • processing quotation requests and commercial exchanges
  • creating, managing and securing customer accounts
  • managing business relationships with professional customers
  • ensuring the security and proper functioning of the Website

5. Legal basis for processing

Personal data is processed on the basis of:

  • OH24’s legitimate interest in conducting its B2B business activities
  • the performance of pre-contractual and contractual measures
  • compliance with applicable legal obligations

6. Cookies

The Website currently uses technical cookies only, which are necessary for its proper operation.

No analytics, advertising or tracking cookies are used at this stage.
If such tools are implemented in the future (e.g. analytics), users will be informed and, where required, their consent will be requested in accordance with applicable regulations.

7. Payments

Online payments, when available, are processed by secure third-party payment service providers.

OH24 does not store and does not have access to customers’ banking or credit card details.

8. Data recipients

Personal data may be shared with:

  • technical service providers involved in website hosting, maintenance and security
  • payment service providers, when applicable

All recipients process personal data in compliance with applicable data protection regulations.

9. Data retention

Personal data related to customer accounts is retained for the duration of the business relationship.

Personal data collected via contact forms and quotation requests is retained only for the time necessary to process requests and comply with legal and regulatory obligations.

Personal data may be retained for longer periods where required by applicable legal or accounting obligations.

10. Data security

OH24 implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to protect it against unauthorized access, alteration, loss or disclosure.

11. International data transfers

Where personal data is transferred outside the European Union, OH24 ensures that appropriate safeguards are implemented in accordance with GDPR requirements.

12. Data subject rights

In accordance with applicable regulations, users have the right to:

  • access their personal data
  • rectify inaccurate or incomplete data
  • request erasure of their data
  • object to or restrict the processing of their data
  • request data portability where applicable

Requests may be addressed to: info@offhighway24.com

13. Professional users only

The Website is intended exclusively for professional users (B2B).
It is not intended for minors.

14. Updates to the Privacy Policy

This Privacy Policy may be updated at any time.
Users are encouraged to review it regularly.

Pauline Granger

Pauline Granger is responsible for sales, account management, and logistics support at OffHighway24. She oversees order execution with strong attention to speed and accuracy. She has more than five years of experience at HBM Sarl and in OEM sales support.

Bertille Lesaux

Bertille Lesaux is responsible for logistics and administration at OffHighway24, ensuring compliance with international standards and shipping processes. She has more than thirteen years of experience in logistics, including at Valeo and other companies within the automotive sector.

Bernhard Moser

Bernhard Moser is the Managing Director of OffHighway24, leading the company’s international expansion across Europe, Asia, Africa, and the Middle East. With over three decades of experience in mechanical engineering and laser technology, he brings deep, hands-on product expertise.
A graduate of RWTH Aachen University in Germany, he has built extensive international experience through roles and assignments at McGill University in Montreal, Canada; Mercedes-Benz in Mannheim, Germany; Valeo in Limoges, France; and AxleTech Meritor in Saint-Étienne, France.

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